Untitled EVENT SYNOPSIS

Event synopsis

Over the past decade, the European Union has increasingly promoted and supported the development of e-Government. In its 2003 Communication, the Commission defines e-Government as: “the use of information and communication technologies in public administration combined with organisational change and new skills in order to improve public services and democratic processes and strengthen support to public policies.” e-Government is considered not only the way forward to realise better and more efficient administration, but also as a means for the public sector to maintain and strengthen “good governance”  in the information society. Meanwhile, e-Business has gone from strength to strength since the boon of the internet. In the emerging global economy, e-Commerce and e-Business have increasingly become a necessary component of business strategy and a strong catalyst for economic development. The integration of information and communications technology in business has enhanced productivity, encouraged greater customer participation, and enabled mass customisation, besides reducing costs. Identity management plays a critical role in the field of both e-Government and e-Business, and many issues in this area remain unresolved.