D4.2: Set of requirements for interoperability of Identity Management Systems

FIDIS BENEFITS FOR USERS, GOVERNMENT AND MERCHANTS

Benefits for users, government and merchants

According to Robben, the new system improves efficiency for all parties. Neke says that interoperability brings additional optimisation of communication and documentation management. Users gain from the introduction of emergency data, immunisation data and medication data, reduction of dangerous double examinations and better structure of therapies. Pharmacists can improve service through more information being available through the health cards.

For Müller, users benefit because it becomes easier for patients when they see the doctor: they don’t have to pick up x-rays and lab results everywhere, and pharmacy is only one mouse click away. For governments, it saves time as medical staff is less troubled with time-consuming administration tasks and reduces risk of misuse.

Otter stated that one benefit for the citizens was that they could use the services for which an electronic signature is required. These signatures are fully supported in Austria and will be widely supported on a European level. Secondly, the citizens are not required to take a health insurance voucher with them when visiting the doctor or hospital. In general, the work and communication processes between practitioners, insurance companies and government agencies will be less paper-based, faster, probably simpler, and as a result cheaper and more accurate.