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D4.2: Set of requirements for interoperability of Identity Management Systems

Benefits for users, government and merchants  FIDIS
BARRIERS FOR INTEROPERABILITY
 Actions and relative importance at the technical, legal and cultural levels

 

Barriers for interoperability

Libon identifies the main problems at two levels:

  • Communication: lack of a culture of exchanging information and talking to each other 

  • Interpretation: even when different parties “talk” to each other, there are problems of meaning when they don’t share the same interpretative frames. 

 

Timmers views the main challenges as establishing interoperability at the organisational and semantic levels. He believes that the technology and legal frameworks are now in place but there are institutional and semantic barriers to overcome. In the current deployment of egovernment services, he sees as problematic the multitude of approaches taken by public administrations at the national, regional and local levels and lack of integration between them.

 

Timmers underlines the main challenge in establishing interoperability of IMSs in creating user awareness and communicating to the users the benefits and functioning of the new system. Users may not adopt the system because of lack of trust or concerns of data protection or security.

 

Hollosi and Martin hold that the Austrian’s Citizen Card has been designed with the highest emphasis on technical interoperability. At the legal level, the commercial risk still lies with the parties using the ID card. They view cross-border interoperability at the legal level as difficult given the differences in legislation between Austria and other European countries in the area of identity management. At the cultural level, they referred to the fact that citizens wanting to use the card across borders would be too confused with many different legislations and their implications for risk management.

 

For Følstad, the greatest challenge is in user’s adoption of and trust in the system. If users don’t have confidence about data protection or functionality, they will not want to use the cards and share information. Usability could also be another major obstacle.

 

 

Benefits for users, government and merchants  fidis-wp4-del4_2.set_of_requirements_03.sxw  Actions and relative importance at the technical, legal and cultural levels
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